PASSENGER SERVICES

Looking after passengers is a top priority for Handling Partner Gabon.
Here are just some of the passenger services we offer:
• Passenger check-in (GDS: GAETAN)
• Baggage check-in (GDS: GAETAN)
• Reception, boarding and disembarkation of passengers
(including special needs assistance – disabled passengers, children travelling on their own etc.)
• Assistance for transit passengers
• Real-time flight preparation and management
• Troubleshooting (re-routing - hotels – various services)
• Supervision
• Baggage claims
• Baggage incident management (Worldtracer member)

